The NSSO is an Irish Shared Services provider for Human Resources, payroll administration and finance services for Government Departments and Public Service Bodies (PSBs).

Since its establishment in 2012 as part of the Public Sector Reform Programme, the NSSO has evolved to become one of the biggest shared services operations in Ireland. Our Shared Services functions apply the Government’s Human Resources, payroll, and finance policies and procedures on behalf of our Government clients and all key decision making remains with the client in each Government department or Public Service Body.

The NSSO has over 800 Civil Service staff based in six offices across Ireland.

  • "I have been with the NSSO since October 2015, I transferred from the Department of Defence as a Clerical Officer. The NSSO is very supportive of developing staff potential, there are opportunities to get involved in projects, to attend college courses with the refund of fees scheme and to use the local One Learning platform to further knowledge and skills. There are regular promotion opportunities with internal supports should you wish to apply. There are supports in place for new starters with HR and the Learning and Development Team to guide you while you settle in. Our Galway Office is a friendly work environment with supportive colleagues and where I have made many good friends. It is very family friendly with access to Blended Working, Parental Leave, Shorter Working Year, Flexi Leave and Wellness Programs."

    Maura Hogan, Executive Office, Galway

  • "There have been many opportunities over my years in the NSSO to attend training courses, webinars and other information sessions all of which I gladly participate in. I have also had the opportunity to train as an Evacuation Chair volunteer and Fire Marshall which are extremely important roles in the NSSO."

    Brendan Devitt, Clerical Officer, Clonskeagh

  • “I started in the NSSO in October of 2023, having no prior experience in the civil service. I felt part of the team right away, as I was supported in all my learning of the system and how to do our daily tasks. I was encouraged at every opportunity to take on new areas of the job, and this has helped me gain an insight to our team’s job in the NSSO. The HR resourcing team deal with a lot of different areas like competitions, mobility, new starts and exits, and a range of queries from officers every day. I gained a lot of new skills from my time in the NSSO and have a lot of great resources to develop myself further, such as our OneLearning system, or some of the courses on offer from the Learning and Development team.”

    David Lyons, Clerical Officer, Dublin

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